Dear 顾客名称,
I'm sorry for making you wait for a long time. According to estimated arrival time, the item would be delivered by 大致妥投时间.
We sincerely apologize for that.Is it possible that we give you 退款比率% refund and you keep the item?
We hope you can consider this solution. Thank you for your support on us .
If you still want to return, please tell us.
Sincerely,
店铺名称 Customer Service Team.
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