各位大神,求搭救,亞馬遜中止了我的賬戶,怎么申訴

今天突然收到亞馬遜的郵件,如下
?
本人是個(gè)人經(jīng)營,在阿里巴巴進(jìn)貨的,沒有品牌也沒有通過授權(quán),當(dāng)時(shí)參考了論壇的建議隨意填的品牌,現(xiàn)在要卻要提供品牌以及進(jìn)貨證明,該怎么申訴啊,求指點(diǎn)
PS 然后進(jìn)貨證明是針對(duì)所有產(chǎn)品還是 針對(duì)某一產(chǎn)品的證明,這點(diǎn)實(shí)在搞不清楚,郵件最后有針對(duì)性的指出

Hello,?

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue.?

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to?payments-funds@amazon.com.

To sell on Amazon again, please send the following information to?pq-review@amazon.com:?

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense.?

Learn more about our policies in Seller Central Help:

-- Amazon Anti-Counterfeiting Policy
-- Intellectual Property Violations?
-- Policies and Agreements?

To talk to someone about this email, ask our Seller Support team to contact you?
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ASIN: B074M982S7??
Brand: lhoijkhf
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?
相關(guān)標(biāo)簽:
已邀請(qǐng):
挖掘海量數(shù)據(jù),第一時(shí)間反映跨境電商行業(yè)的熱門風(fēng)向,為跨境客戶提供真實(shí)客觀的市場(chǎng)決策依據(jù)。

夢(mèng)回唐朝

贊同來自:

你聯(lián)系阿里巴巴賣家看看人家愿不愿意提供資料,現(xiàn)在最主要的是去準(zhǔn)備這些資料。

靜夜聽歌

贊同來自:

請(qǐng)聯(lián)系你的供應(yīng)商索要形式發(fā)票或是收據(jù)(注意:最好是帶有該企業(yè)公章的,雖然國外不看重,但這畢竟是中國人交易時(shí)會(huì)有的,作假也要做全套),其中要注意的是,一定是90天以內(nèi),數(shù)量大于你現(xiàn)有庫存的,抬頭最好是寫你那個(gè)賬號(hào)公司名稱,地址也是一樣。如果注冊(cè)公司不在大陸,慎重寫,具體怎樣自己考慮。如果你的產(chǎn)品是真實(shí)的,提供什么證據(jù)都是ok的,沒必要一直糾結(jié)是不是正規(guī)發(fā)票的事。還有你的營業(yè)執(zhí)照,其他品牌的
你是新賬號(hào)嗎?新賬號(hào)經(jīng)常出現(xiàn)這問題
我的理解是不一定是侵權(quán)的問題。因?yàn)槟闶切沦~號(hào),同時(shí)現(xiàn)在又是賬號(hào)的審核高峰期。現(xiàn)在基本都會(huì)碰到二次審核,看是侵權(quán)的審核還是賬單審核而已。

板凳喵喵

贊同來自:

不知道算不算,注冊(cè)了三四個(gè)月了

MY2018

贊同來自:

后面你這個(gè)帳號(hào)申訴回來了嗎

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