各位大神,求搭救,亞馬遜中止了我的賬戶,怎么申訴
今天突然收到亞馬遜的郵件,如下
?
本人是個(gè)人經(jīng)營,在阿里巴巴進(jìn)貨的,沒有品牌也沒有通過授權(quán),當(dāng)時(shí)參考了論壇的建議隨意填的品牌,現(xiàn)在要卻要提供品牌以及進(jìn)貨證明,該怎么申訴啊,求指點(diǎn)
PS 然后進(jìn)貨證明是針對(duì)所有產(chǎn)品還是 針對(duì)某一產(chǎn)品的證明,這點(diǎn)實(shí)在搞不清楚,郵件最后有針對(duì)性的指出
Hello,?
You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue.?
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to?payments-funds@amazon.com.
To sell on Amazon again, please send the following information to?pq-review@amazon.com:?
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.
We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense.?
Learn more about our policies in Seller Central Help:
-- Amazon Anti-Counterfeiting Policy
-- Intellectual Property Violations?
-- Policies and Agreements?
To talk to someone about this email, ask our Seller Support team to contact you?
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ASIN: B074M982S7??
Brand: lhoijkhf
-------------------------------------
?
?
本人是個(gè)人經(jīng)營,在阿里巴巴進(jìn)貨的,沒有品牌也沒有通過授權(quán),當(dāng)時(shí)參考了論壇的建議隨意填的品牌,現(xiàn)在要卻要提供品牌以及進(jìn)貨證明,該怎么申訴啊,求指點(diǎn)
PS 然后進(jìn)貨證明是針對(duì)所有產(chǎn)品還是 針對(duì)某一產(chǎn)品的證明,這點(diǎn)實(shí)在搞不清楚,郵件最后有針對(duì)性的指出
Hello,?
You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue.?
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to?payments-funds@amazon.com.
To sell on Amazon again, please send the following information to?pq-review@amazon.com:?
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.
We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense.?
Learn more about our policies in Seller Central Help:
-- Amazon Anti-Counterfeiting Policy
-- Intellectual Property Violations?
-- Policies and Agreements?
To talk to someone about this email, ask our Seller Support team to contact you?
-------------------------------------
ASIN: B074M982S7??
Brand: lhoijkhf
-------------------------------------
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靜夜聽歌
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不明真相的圍觀群粽
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我的理解是不一定是侵權(quán)的問題。因?yàn)槟闶切沦~號(hào),同時(shí)現(xiàn)在又是賬號(hào)的審核高峰期。現(xiàn)在基本都會(huì)碰到二次審核,看是侵權(quán)的審核還是賬單審核而已。
板凳喵喵
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MY2018
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