下面這些精心為大家準備的地道的英文表述,將在本次127屆線上廣交會直播和網絡會議中起到重要作用,強烈建議相關人員多看看;如果你本次沒有參與直播,也可以多學習,為將來做預備。
01 開始一場精彩的直播
即使是以英語為母語的人也應該保持簡單,不要太復雜。商業直播有時會變得沉悶,沒有多少人喜歡看大量的PowerPoint,你可以加快PPT的切換速度,這樣人們仍然會感興趣。你可以試試這些有用的短語來做演示。
簡單介紹你自己,然后保持一個自然和輕快的語速和語調,這會讓每個人都感到輕松:
?Welcome everybody, my name is [your name] and I am the [job title] for [you company name].
?Hi, I’m [your name] and I’m the [job title] for [you company name].
?Good morning/afternoon/evening ladies and gentlemen, I’m [your name].
?Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…
注意:記得用收縮詞 “I’m “而不是 “I am”,這樣聽起來更親切,不那么正式。
02 介紹你直播的主題
在你自我介紹之后,就可以介紹你的直播主題了。
?Today I’m here to talk to you about…
?I’m delighted to be here today to tell you about…
?Today I would like to outline our plans for…
這給你的聽眾提供了一個大綱,或者說是一個關于你要講的內容的想法。下面是一些短語,可以為你的演講提供結構,使你的信息更整齊、更有條理。
?Firstly I’ll talk about… 或者 I’ll start with some general information on…
?Then I will look at… 或者 then we’ll go over…
?And finally we’ll look at… 或者 To conclude we’ll touch on…
?I will be glad to answer any questions that you may have at the end of this presentation.
盡量經常從你的筆記中抬起頭來,這樣你就可以吸引聽眾的注意力,引起他們的興趣,并放松下來。如果你犯了一些錯誤,一般人們都會原諒你。
03 結束你的直播
這是一個非常簡單的部分。一旦你做完演講,準備結束,就用這些短語:
?Well, that brings me to the end of my presentation, thanks so much for listening.
?It was a real pleasure being here today. Goodbye and thank you.
?Well that’s it from me. Thanks a lot.
04 開始在線會議
這些短語你要么是你會聽到的,要么需要自己在直播的時候與人交談時使用到的。這些都是有用的短語,用來檢查大家是否都在現場,是否已經加入了對話。你可以通常可以這樣說,以確保每個人都能正常參與。
?Are we all on?
?Can I ask that we all state our names, please?
?I’m here. It’s [your name] in [your city].
?Can everybody hear me?
05 在視頻會議中做澄清
在直播或電話會議上交談時,你的互聯網連接有可能會很差或通話質量會很差。在這些情況下,你可能會錯過別人說的一些內容。
?Could you speak more slowly, please?
?Could you repeat that, please?
?Would you mind spelling that for me, please?
?Could you explain that in another way, please?
?I’m afraid I didn’t get that.
06 在對話中休息一下
直播或電話會議是有壓力的,完全可以為自己解釋一下,但確保你要有禮貌和清晰,如果你需要休息一下,可以試試這些短語。
?[Your name] speaking. I need to leave for ten minutes. Is that okay with everyone?
當你回來的時候,讓大家知道你回來了,你可以說:
?[Your name] here. I’m back on the line again.
?[Your name] just coming back in here, thanks everyone.
07 在會議中表現得更加積極主動
如果本次網上廣交會你需要開一些在線商務會議,最好的辦法是盡量講清楚,并且要堅定 firm (strong)。但請記住,“firm” does not mean “rude” or “pushy.”。
如果你不在短語中加上最重要的 “please”和 “thank you”,就會容易顯得咄咄逼人。這些禮貌用語在商務英語中是很有作用的。在線會議是讓所有人知道和理解你正在談論的東西。當你在商務會議或參加電話會議時,你可以嘗試使用這些短語。
1. 如果你不小心說漏了嘴或阻止了別人說話,你可以使用這些短語:
?Sorry, I interrupted you. You were saying…?
?Please go on…
?After you…
2. 如果你不確定某人說了什么,用這些短語來澄清:
?I’m sorry, but could you speak up a little?
?I didn’t quite hear that, sorry, can you say that again?
?I didn’t catch that last bit. Can you say it again please?
3. 有問題時的表達:
?Am I to understand that…
?Sorry, but just to clarify…
?So, what we’re saying is…
4. 同意別人的觀點:
?That’s an excellent point [person’s name], I totally agree with you on that.
?Okay, I think we are all on the same page here…
?Yes, I get what you’re saying…
5. 與人意見相左時:希望你不會經常用到這些,但如果萬不得已要使用是,請記住要有禮貌但要堅定。
?I’m sorry but I think you may have that slightly wrong…
?From our perspective, it’s a little different. Let me explain.
?Well, yes and no—can I tell you how we see it?
08 成功地進行談判
當你參加談判時,有時你會贏,有時你會輸。如果對方已經突破你的底線,不妨試試這些短語,讓談判回到正軌;如果你們的意見不一致的話,就把談判引向對你有利的方向。
?I understand that we can’t do that, but can we discuss some other alternatives?
?I hear what you’re saying, but our bottom line is very clear on this one.
?This is the deal breaker for us, we can’t budge.
記住:be polite, but be firm(要有禮貌但也要堅定),一個專業的商務人士永遠不會失去對自己情緒的控制。
09 為未來的會議做規劃
當你想再次與他們溝通時,請確保你用這些短語給他們留下良好的第一印象。
?I’d like to set up a meeting with you at your earliest convenience. When are you free?
?Are you free to talk again next week?
?When can we talk about this again?
?How does 2:30 p.m. Thursday sound?
?Does Thursday at 2:30 p.m. suit you?
在對方同意時間后,要養成喜歡最后確認一次,只是為了確定對方真的聽到了:
?Thursday at 2:30 p.m. then, that would be fine.
?Okay, I look forward to seeing you then.
?Thursday at 2.30 p.m. Looking forward to it, see you then.
?Thursday at 2.30 p.m., bye for now.
英語是全世界商業的通用語言。你的英語越好,你作為員工的價值就越大。Keep listening and keep talking!(來源:紅板磚開發信)
以上內容屬作者個人觀點,不代表雨果網立場!本文經原作者授權轉載,轉載需經原作者授權同意。