免費參與·100+跨境活動 
免費下載·4000+跨境資料 
免費學習·2000+直播課程 
免費加入·15萬+賣家交流群 
2020-03-12 08:54
疫情發生期間，仍在工作的外貿人一定免不了與客戶溝通，如何回復客戶發來的問候？如何知會他們相關訂單的進展？給大家分享以下中英文表達：
表達：
Affected by a novel coronavirus, our government announced all enterprises will remain closed till February 9.
或：
our government announced it will delay resumption of work to February 9.
Your understanding and support will be highly appreciated.
表達：
China is determined and capable of winning the battle against the coronavirus. We all take it seriously and follow the government's instructions to contain the spread of the virus. The atmosphere around remains optimistic to some extent. The epidemic will be eventually controlled and killed.
中國有決心、有能力戰勝這次疫情，我們也都認真對待和配合，按照政府指示，控制病毒傳播。在某種程度上，周邊氛圍保持樂觀。這種流行疾病最終會得以控制和消滅的。
表達：
Apparently the coronavirus issue will not be resolved in short period, we are afraid that the schedule of your order may be changed due to the delay of production. We'll keep you updated.
很顯然，這次疫情短時間內不會得到解決。我們恐怕你訂單的排期會因為生產的推遲而改變。會進一步告知進展。
如果已經確定延誤：
We regret to inform you that the delivery will be delayed due to the novel coronavirus. We'll keep tracking the status and try our best to expedite. Sorry for the inconveniences caused and thanks for your patience.
我們很遺憾通知你貨期因疫情會延遲。我們在跟進中，會及時告知進展，同時也在竭盡所能加快進度。對此造成的不便表示歉意，謝謝你的耐心。
也有急性子的客戶不太理解我們，可以補充：
The delayed shipment is not just from us, but from the sub vendors, logistics, and all other related support systems.
表示延誤，是整個市場都如此。
告知復工時間，再說：
To avoid any negative impact, I suggest that you may consider delaying your trip to China.
為了避免任何負面影響，我建議你要考慮下延遲來華行程。
糾正后：
Fake news. Thanks for helping prevent the spread of these rumors if possible.
假消息！如果可以，也請幫忙阻止這類謠言的傳播。
可以補充：
I believe, China's speed, scale and efficiency of response is rarely seen in the world.
我相信中國應對此次疫情的速度，規模和效率在世界上都是很少見的。
（來源：貿友團）
以上內容屬作者個人觀點，不代表雨果網立場！如有侵權，請聯系我們。
